Audit of Jeddah water and wastewater management contract / Saudi Arabia
Audit workshop
DESCPRIPTION OF PROJECT
Within the scope of the reorganisation of the country’s water sector, the government of Saudi Arabia has concluded a 7-year management contract with the multinational company Suez Environment, which has been given the responsibility over the technical, operational and commercial management of the water supply and sanitation systems.
To guarantee an effective control of the operator’s adherence to the standards defined in the management contract, the national water company NWC entrusted Fichtner with the audit of the management contract.
Principal objective of the auditing services:
Analysis and evaluation of the operator's compliance with the standards fixed in the management contract concluded with NWC.
Services provided:
Development of instruments for technical supervision
Verification of performance indicators
Performance review and assistance in performance enhancement
Benchmarking against international standards
Risk analysis and suggestions on how to improve the contract
Control of compliance with acknowledged service standards such as water quality, non-revenue water, treatment, customer service, continuity of services, collection efficiency, execution of works, organisation etc.
Check of physical and operational status of the water supply networks
Review and approval of the private operator's claims
Calculation of premiums and penalties for the operator.
PROJECT COMPONENTS AND TECHNICAL DATA
Population served: approx. 3.5 million
BRIEF DESCRIPTION
Independent yearly review of a water and sewerage services contract.